📊 Advanced Analytics Dashboard

Gone are the days of struggling to demonstrate the impact of security on your business's top line revenue. With the new Advanced Analytics Dashboard you can automatically quantify and demonstrate the value security contributes to your company's revenue.

This new dashboard shows:

To note - Advanced Analytics is available only for our Enterprise customers. To get started reach out here or to your CSM. We will work closely to ensure the dashboard accurately captures how you track revenue and deals in Salesforce, including customization, if needed.

https://downloads.intercomcdn.com/i/o/789553664/9ddf616219ff5ab804d6aad5/SafeBase-AdvancedAnalytics-Revenue.gif

⭐ Public KB and Favoriting Entries

Your Trust Center shows what matters to your security program, and what your customers or prospects want to see. The new public Knowledge Base (KB) further improves self-serve. Now all stakeholders accessing your Trust Center can see answers to common questions.

Check out Asana's Trust Center and how they leverage the public KB:

https://downloads.intercomcdn.com/i/o/788571545/fa2301ee439c5d34083c7a24/image.png

To showcase a public KB - navigate to the "Knowledge Base" tab in the app, select the entry you want to make visible, edit and change the "access" field of the entry to "public". Or select "private" if you only want those who have received access to your Trust Center to view.

Additionally, within your KB (either internal or public) you can pin important entries by adding a ⭐. These will appear at the top of the list in both internal and public views.

Within the "Knowledge Base" tab, hover over a question/answer to now see the little ⭐. Select this and hit refresh on the page. Magic! This entry will now appear at the top.

https://downloads.intercomcdn.com/i/o/676944385/a688d8704d9a2826f84f01d8/image.png